Refund policy
We are committed to ensuring your satisfaction with every purchase. To facilitate a smooth return process, please review the following policy guidelines carefully.
Eligibility for Returns
To be eligible for a return, your item must meet the following conditions:
- The item must be unused and in the same condition that you received it.
- The item must be retained in its original packaging.
Timeframe for Returns
You have 30 days from the date of receipt to initiate a return request. Requests made after this period may not be accepted.
How to Initiate a Return
Please send an email to vest_plenums_5p@icloud.com to obtain the return address and further instructions. Our team will provide you with the necessary details to proceed with your return.
Refund Processing
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 7 to 14 days. The time it takes for the refund to appear in your account may vary depending on your payment method.
If you have any questions or require assistance, please do not hesitate to contact us at the email address provided above.
